Guest reviews of the Sure Hotel
by Best Western Nantes Beaujoire

The hotel is large and easily accessible. It's quiet. The staff is very friendly. The rooms are clean and spacious. I would have liked a bit more choice for dinner, but breakfast was very good. I recommend it!

The room was fine.

But the joke was: I was given a room that was already occupied. What a lovely surprise for me and the gentleman already in the room! And the hotel's only response was to give me a bottle of water after assigning me the correct room.
An email to the hotel later: a reply from the manager, no gesture of goodwill, but an invitation to return at my own expense.

We would like to thank the entire reception team, and especially Amina, who went out of her way to get us a reservation earlier than expected.
The staff were very pleasant and responsive.